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Private alternative therapy, recovery, cupping and Hijama clinic in St Albans
07466 307267Open 7 days

Booking, cancellation & clinic policy · St Albans

Clear booking rules that protect your appointment time.

Your appointment time is reserved specifically for you. Please give at least 24 hours' notice if you need to cancel or rearrange so the slot can be offered to another client.

24+ hours: no cancellation chargeUnder 24 hours: 50%Missed appointment: 100%Private one-to-one clinic

Appointments & prices

Book the public calendar for a new session.

Appointments are by booking only. The clinic is open seven days a week, including evenings, and same-day appointments may be available when the calendar allows. By confirming an appointment you agree to the cancellation terms on this page.

New appointments

Use the live booking calendar for current public availability, session length and price. If you are unsure which route fits, message before booking.

Recovery follow-ups

Reduced recovery follow-up rates apply within 8 weeks when continuing work on the same or a related area. These follow-up appointments are arranged directly with the clinic rather than through the public calendar.

Current prices

The current clinic price list is published on the Prices page. Any special out-of-hours arrangement is confirmed directly before the appointment.

Cancellation & rescheduling

Please give at least 24 hours' notice.

Herts Cupping is a private one-to-one clinic, so a late cancellation normally leaves a treatment slot that cannot be refilled. These terms apply to appointments booked directly or through the online calendar.

24+ hours' notice

No cancellation charge

You can cancel or rearrange without a cancellation fee when at least 24 hours' notice is given.

Less than 24 hours

50% of the booked treatment

Cancellations or rescheduling requests made with less than 24 hours' notice are subject to a charge of 50% of the booked treatment price.

Missed appointment

100% of the booked treatment

No-shows and cancellations made at or after the appointment start time are charged at the full booked treatment price.

By booking an appointment

You agree to this cancellation policy. Any outstanding late-cancellation or missed-appointment charge may need to be settled before another appointment is accepted. Clients who repeatedly cancel at short notice or miss appointments may be asked to pay for future bookings in full in advance.

Running late?

Please message as soon as you know. A late arrival may mean the treatment has to be shortened so the next client's appointment is not affected. If there is no longer enough time to provide the booked treatment safely, the appointment may be cancelled and the late-cancellation charge may apply.

Exceptional circumstances

We understand genuine emergencies happen. Exceptional circumstances can be considered at the clinic's discretion, but an exception should not be assumed automatically.

How to cancel or rearrange

Use the booking information supplied with your appointment or contact Herts Cupping directly by WhatsApp as soon as possible. The notice period is measured from the scheduled start time of your appointment.

Need to change the treatment?

You do not need to diagnose yourself from the menu. If the route you selected is clearly unsuitable, we can discuss a more appropriate option before treatment starts. This is different from cancelling the appointment itself.

Suitability & preparation

Health information needs to be current.

Complete the pre-assessment honestly and tell us if your health, medication or symptoms change after submitting it. Complementary treatment is not a substitute for diagnosis of new, severe or unexplained symptoms.

Hijama preparation

For Hijama, leave at least 2 hours without food before the appointment while continuing to drink water and stay hydrated. If delaying food is unsafe because of medication, diabetes or another condition, contact the clinic first.

Under 18s

Hijama is not offered to under-18s. Dry cupping for an under-18 may be considered case by case, so a parent or guardian should contact the clinic before booking.

Female practitioner

Female practitioner availability is limited and is currently for Hijama only. Please WhatsApp before booking so availability can be confirmed.

Clinic practicalities

Before you travel.

Herts Cupping is a private one-to-one clinic at 6B Treatment Rooms, 6B St Brelades Place, St Albans, AL4 9RG.

Can I bring someone with me?

If you need to bring someone, contact the clinic first so we can confirm the room setup and appointment arrangements.

What if I need step-free access?

Contact us before booking if you need step-free access or have another access requirement so we can confirm what is possible at the treatment rooms.

Where can I park?

Free parking is available within the complex. Use the arrival information in your booking confirmation.

How is my pre-assessment information used?

Health and contact information is used to assess suitability and manage your appointment. See the Privacy & Cookies Policy for how information is handled.

Need clarification?

Ask before you confirm the appointment.

If a health issue, access need or booking arrangement is not covered here, message the clinic before booking and we will give you a clear answer.